PrepGenAICerts

Production Monitoring & Observability

Core

Monitor production systems with logging, dashboards, and alerting · Difficulty 2/5

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monitoringobservabilityloggingalertingdrift

Explanation

Evaluation doesn't stop at launch. Production monitoring is what turns the offline eval into a continuous quality signal.

What to Log

Log request/response pairs, tool calls, retrieval results, `stop_reason`, and per-hop token usage for every production interaction. This is the raw data that both dashboards and later trace analysis depend on -- if it isn't logged, it can't be diagnosed after the fact.

What to Dashboard

Surface the operational signals that matter continuously:

  • Latency
  • Error rates
  • Cost
  • Per-domain quality metrics

What to Alert On

Alert on regressions, not just absolute thresholds:

  • A spike in retrieval failures
  • A latency SLA breach
  • A cost anomaly
  • A drop in eval score after a change

Sampling and Re-Scoring

Sample and re-score live traffic periodically to catch drift the offline eval didn't cover. Real-world input distributions shift over time in ways a static held-out set can't anticipate; periodic re-scoring is how you detect that shift before it becomes a visible incident.

Closing the Feedback Loop

Monitoring closes the feedback loop: it turns the offline eval into a continuous quality signal that feeds the next iteration -- design changes, A/B tests, and optimizations are all informed by what monitoring surfaces in production, and the cycle continues into the broader solution lifecycle.

Key Takeaways

  • Log request/response pairs, tool calls, retrieval results, stop_reason, and token usage per hop
  • Dashboard latency, error rate, cost, and per-domain quality metrics
  • Alert on regressions: retrieval-failure spikes, SLA breaches, cost anomalies, and eval-score drops
  • Sample and re-score live traffic periodically to catch drift the offline eval missed
  • Monitoring turns the offline eval into a continuous signal feeding the next design/eval iteration

Glossary Terms

Related Concepts

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